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Hi! My name is Jillian and I am a licensed social worker. I work primarily with adults and young adults (18+) to help manage topics such as anxiety, stress and life transitions. I also have a strong background in supporting those who may be navigating medical challenges like chronic or terminal illness.
As a licensed psychotherapist, I’ve spent over 15 years helping individuals strengthen their emotional well-being and reclaim a sense of clarity, purpose, and stability. Reaching out for support is often the hardest step, and the fact that you’re here already speaks to your strength and readiness for change. Over the past decade, my clinical focus has centered on treating anxiety and depression across all ages, with a deep appreciation for how uniquely these struggles show up in each person’s life.
I’m someone who believes that insight, self-compassion, and nervous system awareness are powerful tools for change and healing. I have experience working with adults navigating the impact of trauma, anxiety, and mood disorders like depression and bipolar disorder. I help clients uncover unconscious patterns that may be keeping them stuck and work to help them build more choice, connection, and inner calm. I bring warmth, patience, and curiosity to our work together, and I tailor therapy to meet your unique needs and goals. You don’t need to have it all figured out before starting—just a willingness to explore.
I've lived in Buffalo my entire life and have attended small colleges here and still love to call Buffalo home. I know how hard it can be to reach out for help, but therapy doesn’t have to be intimidating—it can be a space where you feel more at home in yourself.
My name is Eric Ratinetz. I am a licensed clinical social worker and psychotherapist with over 30 years of experience treating people coping with life changes. These include issues around relationships, loss, loneliness, ADHD, parenting, divorce, job change, caring for a loved one, chronic illness, and sleep disorders. I work with clients to guide them in identifying new purpose, managing anxieties and depression, and in service of them achieving personal balance.


Headway makes it easy to find support for your mental health — from finding the right provider, to understanding costs, to scheduling with ease.